STOP -- Don't react impulsively. Literally STOP! Freeze for a moment and stay in control of your emotions. Don't act without first thinking. Take a Step Back -- Take a break and even walk away from the situation. Breathe. Don't act impulsively; cool down before taking action.
Observe -- What's going on? Both within yourself and in your surroundings. Observe your emotions and thoughts. Observe what others are saying and doing.
Proceed Mindfully -- Once you're ready, act with thoughtfulness. Act within your Wise Mind. Take steps to make the situation better, not worse.
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